Citizens Advice Bureau Jersey

Our advice is available in the following ways:




Insolvency Benefit


Extent:     Jersey


Updated:  December 2018




Words you may need to know


Based on – when something is used as a starting point (here for the Insolvency Benefit amount) 


Formal - official


Insolvent – generally a person or company is insolvent when they owe money (have a debt) that they cannot pay   (but see website)


Proportion – a part of something; a share


Statutory - something provided by law  (eg see below, holiday pay)




What is Insolvency Benefit?


Insolvency Benefit was introduced on 1st December 2012.  Its purpose is to provide employees with financial help if their employment ends because their employer has become  insolvent.


Note: The employer must have become insolvent after 1st December 2012 for the rules to apply.




Full details are available on Customer and Local Services' website:




The way the benefit works


A formal insolvency procedure (see website) must have been started before Insolvency Benefit can be applied for.




In addition, to qualify for Insolvency Benefit, a number of conditions must be satisfied by the employee. ( see website).  


How is Insolvency Benefit calculated?


The amount of Insolvency Benefit that an employee might receive is based on a set proportion of money that is owed to them by their employer. This includes any money due for unpaid wages, holiday pay, statutory notice pay and statutory redundancy pay. (For full details see the website).




The maximum amount currently payable in Insolvency Benefit is £10,000.




How to apply


A claim form for Insolvency Benefit is available from Customer and Local Services.




You can contact Customer and Local Services for more information:


Customer and Local Services, Philip Le Feuvre House, La Motte Street, St Helier.


Contact details:


Telephone:   01534 445505


Fax:              01534 445525


Email:          This email address is being protected from spambots. You need JavaScript enabled to view it.




Opening hours:   Monday to Friday, 8.30am to 5pm