People with disabilities ( 10.2.0.L3 )
LOCAL INFORMATION
10.2.0.L3
Disabled people
Extent: Jersey
Updated: 15 February 2017
Words you may need to know
Disabled - describes somebody with a condition that makes it difficult to perform some or all of the basic tasks of daily life
Social Worker - someone working with people in need of social services.
Social Services - are a range of public services provided by government, private, and non-profit organisations. They might include benefits and facilities such as education, food subsidies, health care, and subsidised housing provided by government to improve the life and living conditions of children, disabled, the elderly, and the poor in the community.
Counselling - help with personal problems usually given by a professional
Access - a means of entering or getting to a place
Incapacitated - injured or harmed, laid up or out of action
Unisex - suitable for men or women
Partially sighted - does not have complete sight. There is loss of vision to some extent
Impaired - absent or lessened either temporary or permanent
Interchangeable - identical, the same
The Loop System - A hearing loop (sometimes called an audio induction loop) is a special type of sound system for use by people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to the ‘T’ (Telecoil) setting
Audiology - the scientific study of hearing, especially for diagnosing and treating hearing loss
Rehabilitation - to help someone return to normal life by giving training or therapy
There is a lot of useful information for people with disabilities at http://jersey.com/english/holidays/information-for-disabled-visitors-to-jersey/pages/default.aspx
Social Workers
Support, practical and counselling, is available from the Special Needs, Adult Social Work Team at Overdale, West Mount, St Helier.
Telephone: 443500
Access in public buildings
From January 1997 all new buildings used by the public have to have easy access for the disabled and incapacitated under the Public Health Controls of Buildings Law.
Car Parking
|
Car Park |
Capacity |
Time Limit |
|
Minden Place |
5 |
3hr |
|
Sand Street |
22 |
12 in 24hr |
|
Esplanade Shopper |
4 |
12hr |
|
Esplanade Shopper |
2 |
3hr |
|
Les Jardins |
7 |
12 in 24hr |
|
Ann Place |
3 |
12 in 24hr |
|
Charles Street |
2 |
3hr |
|
Green Street |
6 |
12 in 24hr |
|
Patriotic Street |
6 |
12 in 24hr |
|
People’s Park |
3 |
12 in 24hr |
|
Pier Road |
3 |
12 in 24hr |
|
Midvale Road |
2 |
12 in 24hr |
|
Route du Fort |
2 |
12 in 24hr |
|
On Street |
Capacity |
Time Limit |
|
Albert Street |
2 |
4 hr |
|
Apsley Road |
1 |
4 hr |
|
Broad Street |
4 |
4 hr |
|
Burrard Street |
2 |
4 hr |
|
Cattle Street |
2 |
4 hr |
|
Church Street |
4 |
4 hr |
|
Clarence Road |
2 |
4 hr |
|
Clearview Street |
1 |
4 hr |
|
Don Street |
2 |
4 hr |
|
Gloucester Street |
5 |
4 hr |
|
Great Union Road |
1 |
4 hr |
|
Great Union Street |
2 |
2 hr |
|
Green Street |
2 |
4 hr |
|
Grosvenor Street |
1 |
1 hr |
|
Halkett Place North |
4 |
1 hr |
|
Halkett Place West |
2 |
4 hr |
|
Halkett Place East |
2 |
4 hr |
|
Halkett Place South |
2 |
4 hr |
|
Hilary Street |
2 |
4 hr |
|
La Motte Street |
2 |
4 hr |
|
Lewis Street |
1 |
1 hr |
|
Mount Bingham |
1 |
4 hr |
|
New Street |
6 |
4 hr |
|
Oxford Road |
2 |
1 hr |
|
The Parade |
2 |
4 hr |
|
Parade o/s Hospital |
3 |
4 hr |
|
The Parade East |
2 |
1 hr |
|
Patriotic Street |
2 |
1hr |
|
Peter Street |
4 |
4 hr |
|
Phillips Street |
4 |
4 hr |
|
Pomona Road |
1 |
4 hr |
|
Richmond Road |
1 |
2 hr |
|
Roseville Street |
1 |
1 hr |
|
Roussel Street |
1 |
4 hr |
|
Saville Street |
1 |
1 hr |
|
Seaton Place |
2 |
4 hr |
|
St Aubins Road |
1 |
4 hr |
|
Val Plaisant |
3 |
4 hr |
|
Vauxhall Street |
2 |
4 hr |
|
Vine Street |
7 |
4 hr |
|
Victoria Street |
1 |
4 hr |
|
Waterloo Street |
5 |
4 hr |
|
West Hill |
2 |
4 hr |
|
West Park Avenue |
1 |
2 hr |
|
Weighbridge Place |
2 |
2 hr |
Planning / Building
There must be wheelchair access in the main entrance of new public buildings such as schools, hotels, theatres, cinemas and shops. Disabled toilets must be unisex units so that partners may help without the embarrassment of being in a toilet for the opposite sex.
For the partially sighted, there must be a surface 'readable' by touch pointing out the presence of stairs, and Braille or other control buttons must be present in lifts.
For those with impaired hearing, loops sound systems must be included in the plans.
The law not only applies to new buildings used by the public, but also to ground-floor extensions to existing ones.
Disabled toilet facilities
RADAR keys for public disabled toilet facilities which are kept locked to avoid being damaged and to make sure better facilities are provided.
RADAR keys are standard large keys which are interchangeable with those used on the UK mainland. They are available from the Town Hall, Shopmobility in the lower ground floor of the Sand Street Car Park and Visitor Services Centre at Jersey Tourism on payment of a £5 deposit.
Disabled unisex toilets
|
Gorey Common |
Bel Royal |
Gorey House |
|
Archirondel |
Millbrook |
Rozel |
|
Weighbridge |
La Collette |
Grève de Lecq |
|
Corbière |
Minden Place Car Park |
First Tower (Promenade) |
|
Churchill Park |
St Catherine |
Patriotic Street Car Park |
|
La Pulente |
Beaumont (Gunsite) |
Les Laveurs |
|
Le Braye |
West Park |
St Aubin |
|
La Haule |
Howard Davis Park |
Red Houses |
|
Green Street Car Park |
Sand Street Car Park |
|
Disabled with separate facilities
|
Snow Hill |
St Brelades |
West Park (Promenade) |
|
Quaisné |
La Rocque |
La Mare |
|
Millards (Grève d'Azette) |
|
|
Parish/ Commercial spaces
Grouville
- Parish Hall
- Iceland Grouville
- Co- op Grouville
- Holmgrown
- Gorey Village
- Longbeach
St Brelade
Three spaces to the front of the Parish Hall, one to the rear
Durrell / Jersey Zoo - Manual wheelchairs and mobility scooters are available courtesy of Shopmobility
Jersey War Tunnels - One three wheeler mobility scooter is available on a first come first served basis.
Wheelchair Law
Electrical pedal cycles and wheelchairs are not treated as motor vehicles under the Road Traffic Regulations and Policing of Parks (Jersey) Regulations.
Taxi / Coach Services / Bus Services that accommodate disabled people
Flying Dragon / Clarendon Cabs
Telephone 888333
One taxi that can accommodate a wheelchair, available evenings only.
Must pre-book.
Luxicabs
Telephone 887000
Six cabs converted to take a wheelchair
Pre-bookable depending on day and time.
Andy Tague
Telephone 758476 or 07797 721476
Andy has a specially adapted vehicle with a raised back and viewing windows.
Wheelchairs and some scooters can be wheeled into the rear of the vehicle. Can accommodate 3 passengers plus the wheelchair.
Rank Taxis
Rank Taxis – some are disabled friendly 07797 716121
A list of drivers who have both wheelchair accessibility and mobile phones is available from the Visitor Services Centre, Liberation Square. There are also a number of advertisements in the Yellow Pages section of the Telephone Directory.
Tantivy Blue Coach Tours
Telephone 706706
Facilities to accommodate collapsible wheelchairs only.
LibertyBus
Telephone 828555
All public transport has easy access for wheelchair users.
Equipment for hire or loan
Family Nursing and Home Care (FNHC)
Le Bas Centre
St Saviours Road
Telephone 789950, Fax 780850
For the price of membership to Family Nursing and Home Care, manual wheelchairs, commodes, backrest and beds etc. can be loaned for short/long periods. (A small deposit is required on some items). This service is also available to Nursing Homes.
SHOPMOBILITY- in the lower ground floor of the Sand Street car park
http://www.shopmobility.org.je
The only charity in Jersey specialising in the hire of powered scooters, power chairs, manual wheelchairs, tri-walkers, quad-walkers and other equipment for disabled people.
Free parking is available when using Shopmobility equipment without time limits.
Long or short term hire. Ring (01534 739672 or 07700 736797 for full information or go to the website http://www.shopmobility.org.je
Guardian Nursing Services
3 Saville Street
St Helier
Telephone 732335
Wheelchairs, commodes, bathing aids. Will deliver and collect equipment. Also can provide nursing care, telephone 887511
The Hire Shop
Millbrook
Telephone 873699
Manual wheelchairs only. Delivery available.
Technicare
Doué House
Longueville Road
Telephone 888975, fax 280197
Wheelchairs (electric and manual), scooters, bathing aids, specialist beds and hoists. Will deliver and collect equipment.
Access Ramps
Telephone 01704 506509, Fax 01704 508616
Portable access ramps are available to purchase from the UK.
Jersey Tourism
Telephone ( 01534 448800) (01534) 859000
Wheelchairs are available for one day loans within the shopping precinct in St Helier.
Blue parking schemes for disabled drivers/passengers
These badges allows disabled drivers and drivers with disabled passengers to park in special areas, such as on-street parking zones and in multi-story car parks. This badge does not allow disabled drivers or drivers of disabled passengers to park on yellow lines. UK and European blue badge schemes can be used in Jersey. Applications for a badge should be made to the Town Hall. It is essential to use a time clock, either the blue one issued with Blue Badges in Jersey, England and Wales or a normal yellow one which can be purchased at the Town Hall or Parking Control in the Sand Street car park.
Further full details of the scheme please see 10.2.0.L1b. There is also a leaflet available
Parking areas for disabled drivers/passengers
Public car parks (both public and set aside disabled spaces)
No pay card required.
Time limits - short stay up to 3 hours, long stay up to 12 hours.
Roadside disabled zones
Display parking disc (clock style)
Time limit - It is essential to check the time limit on the street signs as it varies according to where you are.
Roadside and Harbour paycard areas
Display 1 paycard
Time limit - 2 hours
Roadside disc zones
Display parking disc (clock style)
Time limit - 2, 3 or 6 hours (same time limits as non-disabled)
DISABLED BADGES MUST BE SHOWN AT ALL TIMES AND YOU ARE NOT ALLWED TO PARK ON YELLOW LINES AT ANY TIME
The Loop System is currently available at the following places
|
HSBC Bank |
Jersey Arts Centre |
Jersey Airport |
|
Diabetes Centre |
Don Theatre (Fort Regent) |
Grouville Parish Hall |
|
Jersey Hospice |
General Hospital |
Hearing Resources |
|
Jersey Museum |
Living Legend |
Lloyds Bank International |
|
Maritime Museum |
Masonic Temple |
Odeon 1 Cinema |
|
Opera House |
Salvation Army Citadel |
St Lawrence Parish Hall |
|
States Chambers |
Durell Trust (Jersey Zoo) |
Town Hall |
|
Jersey Tourism |
Citizens Advice Jersey |
|
Churches offering the Loop System
|
St Andrew's Church |
The Baptist Church |
Bethlehem Methodist Church |
|
St Brelade's Parish Church |
Communicare Centre |
Georgetown Methodist |
|
Gouray Church |
Grouville Parish Church |
Kingdom Hall |
|
St John's |
Parish of St Luke |
St Martin's Catholic Church |
|
St Mary's and St Peter's |
St Ouen's Parish Church |
St Matthew's Glass Church |
|
St Paul's |
Tesson Chapel |
Sacred Heart, St Aubin |
|
St Saviour's Parish Church |
Town Church |
St Peter's Church |
|
United Reform Church |
|
|
The Hearing Resource Centre is situated at Overdale Hospital, Westmount. It is a 'one stop shop' for those who suffer from hearing loss (and their families). You don't need to be referred by your GP or a Consultant.
There is a full-time social worker for the deaf who can be contacted by telephoning 443094 or faxing 443095, text-phone is 443037.
Free service. Hearing tests - 'drop in', no appointment necessary. Wednesday 9am - 10am or first Saturday of month 9am - 12 noon.
Lip-reading classes are run and you can be referred through the Audiology Department at the General Hospital. Telephone 442551.
Audiology clinics. GP can refer for hearing aids which will be provided free of charge.
Rehabilitation support
Hearing aid repairs and (NHS) batteries
Deaf awareness
Social skills training
Advice on noise. Tinnitus.
Library. Videos, publications, information leaflets
Environmental aids display
Sign language classes available. BSL
Hard of hearing drop-in-club. Thursday 10am - 12.00.
Transport is available to the centre for the elderly - telephone Community Transport on 443011
See also 10.2.8
You can get batteries for NHS hearing aids from The Reception, General Hospital, telephone 442000 for a small charge
A guide to Jersey for the disabled
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